Local Abate Pro response, available around the clock for active property emergencies.
01 How We Help
Sewage backups can expose a property to microorganisms and other contaminants. Abate Pro uses controlled removal, cleaning, disinfection, odor treatment, and drying procedures designed for black-water losses.
What to do right now
Keep people and pets out of the affected area. Avoid direct contact and do not use household fans that could spread contamination.
02 Our Process
01
We control access and identify materials that can or cannot be safely restored.
02
Wastewater and unsalvageable porous materials are removed before detailed cleaning.
03
Remaining assemblies are dried and monitored before finish repairs begin.
03 How The Work Is Done
Category 3 is the industry’s designation for grossly contaminated water, and sewage is the clearest example. The category is not a judgement call about how bad it looks. It sets the procedure: containment, removal of affected porous materials, cleaning and disinfection of what stays, and drying afterwards.
Carpet, pad, insulation and saturated drywall cannot be reliably disinfected once sewage has entered them, because you cannot get the disinfectant everywhere the contamination went. They come out. Hard, non-porous surfaces can be cleaned and treated.
Air movers in a contaminated area before it is isolated push aerosolized contamination into the rest of the building. Containment and negative pressure come first, drying second.
A backup from a failed lateral, a root intrusion or a municipal surcharge will happen again. Cleanup restores the space; identifying the cause is what stops the repeat.
04 Local Conditions
Older villages and city cores across the region sit on aging clay and cast-iron sewer laterals. Those crack and take root intrusion, and they back up into the lowest fixture in the building, which is nearly always a basement.
The other driver is rainfall on older combined systems, common through the Albany and Troy cores, where a heavy storm can surcharge the main and push wastewater back into low basements across a whole block at once.
05 Frequently Asked Questions
No. Sewage carries bacteria, viruses and parasites, and cleaning it without containment, protective equipment and proper disposal spreads contamination through the rest of the building.
No. Carpet and padding exposed to sewage are removed. Porous materials cannot be reliably disinfected once contaminated water has soaked into them.
Saturated drywall and the insulation behind it come out, typically to a line above the contamination. Framing and other hard surfaces are cleaned, treated and dried.
Yes, by removing the source first. Cleaning, disinfection and drying come next, then targeted odour treatment. Treating odour without removing contaminated material only delays it.
Often only if you carry a specific sewer or water backup endorsement, which is usually separate from standard coverage. Check your policy and report the loss promptly.
Same day. Contaminated water sitting in a structure keeps spreading through porous materials, and the volume of material that has to be removed grows with every hour.
06 Request Help
Call for an active emergency or send the form for an estimate and follow-up.
(518) 994-2225